Helping B2B customers to manage their risk

Securitas Europe

CLIENT
Securitas

DELIVERABLES
UX/UI Design
Development
Service Design

 
LINKS
Youtube

Serving over

42

countries

Oversight of evaluation

A summary of current site evaluation provides an eagle-eye-perspective to the management.

Quickly compare data

We quickly compare risk and probability through an algorithm that is able to work out a risk value.

Once the risk has been mapped through the solution,  we are able to select an appropriate mitigation for those risks.

Gather data and generate reports

Based on the evaluation, the Securitas representative is able to create a PDF document without additional effort. The tool automatically fetches the data and populates the document with all necessary information, from the name of the client to the evaluation of the site with comparable data.

Maturing the app solution  

The process of building Securitas Solutions Tool started out with a goal of supporting the sales process. Since the SST turned out being used in customer meetings on a daily basis, we got to learn more about what kinds of challenges Securitas' customers had in their business.

The next stage was to extend the tool so that it could help Securitas better understand the kinds of challenges their customers were facing. In this stage, the SST got support for advising the customers on what kind of products and solutions would be the best help to manage their overall risk.

Based on the probability and impact of each risk segment, according to the industry and the company-specific needs, the SST follows the ISO3100 industry standard for risk management. The digital solution provides oversight and reporting support.

Shortcut has worked with the SST over the last 7 years, and has a dedicated team supporting Securitas in the design, development and operations of this crucial digital tool.